Dear User,
MuseMint Co., Ltd (hereinafter referred to as "we") strictly abides by the EU General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy details how we collect, use, store and protect your personal data, and the rights you have.
1. Data Controller Information
Company Name: MuseMint Co., Ltd
Website: musemintideas.com
Contact Email: [email protected]
II. Types of Personal Data We Collect
We may collect the following categories of data (based on actual business adjustments):
Identity information: such as name, contact information (email, phone number), and delivery address.
Transaction Data: order records, payment information (note: we do not store credit card numbers, payments are processed securely by a third party).
Technical data: IP address, device information, cookie data (see our Cookie Policy for details).
Interaction Data: The content of your communications with us via email, customer service forms or social media.
III. Data Sharing and Cross-border Transfer
Third-party service providers: We may share necessary data with the following partners:
Logistics company (for delivery)
Payment processors (e.g. PayPal, Stripe)
Cloud service providers (based in the EU or in countries providing adequate protection)
International transfers: If data is transferred outside the EU, we will ensure that the recipient complies with GDPR requirements (such as Standard Contractual Clauses (SCCs)).
IV. Your data rights
Under the GDPR, you have the following rights:
Right of access: to obtain a copy of your personal data.
Right to rectification: request that inaccurate data be corrected.
Right to erasure (“right to be forgotten”): request that data be deleted under certain conditions.
Right to restriction of processing: request that your data be temporarily stopped from being used.
Right to data portability: to obtain your data in a structured format and transfer it to another service provider.
Right to object: object to data processing based on legitimate interests (such as direct marketing).
How to exercise your rights: Submit a request via email at [email protected] and we will respond within 30 days.
V. Data Retention Period
We only retain data for as long as necessary to fulfill the purpose for which it was collected, such as:
Order data: Retained for 7 years after the transaction is completed (in accordance with tax regulations).
Subscriber Data: until you unsubscribe or request deletion.
VI. Safety Measures
We use technical (such as SSL encryption) and management measures to protect data from unauthorized access, disclosure or alteration.
VII. Policy Update
We may revise this policy from time to time and the updated version will be posted on the website with the effective date marked.
Contact: If you have any questions about the Privacy Policy, please contact us at [email protected].